Contact Details


Desktop Support Technician II - Operating Systems

Course Number: DCATT309
Days: 5
Price: $2,895.00


Course Description

In this course participants will learn how to install, configure, and troubleshoot Windows 10 in a corporate environment.



Participants should have taken the Desktop Support Technician I course prior to taking this course.


Course Topics

Module 1: Installing Windows 10
Module 2: Configuring Windows
Module 3: Understanding the Registry
Module 4: Managing Disks
Module 5: Introducing PowerShell
Module 6: Remote Administration
Module 7: System Files and the Boot Process
Module 8: Monitoring Windows Health
Module 9: Managing Common Problems
Module 10: Fundamentals of Security
Module 11: Implementing Security