Prerequisites

Students should know basic use of a computer or laptop before attending this course.

Course Modules

  • 1. A+ Soft Skills & Protecting Yourself and Your PC
  • 2. Motherboards, Processors, and Memory
  • 3. CMOS, BIOS, Storage, IO Devices, and Connectors
  • 4. Troubleshooting Laptops
  • 5. Preventative Maintenance and Troubleshooting Procedures
  • 6. Operating Systems Basics and Functions
  • 7. Installing and Upgrading Windows
  • 8. Troubleshooting the Boot Process and Device Drivers
  • 9. Troubleshooting Utilities and Application Support
  • 10. Troubleshooting Common Problems with Error Codes and Startup Messages
  • 11. Preparing for Disaster with Disaster Recovery
  • 12. Networking Devices and Hardware
  • 13. Networking the Operating System
  • 14. Fundamentals of Security