Prerequisites

Participants should have taken the Desktop Support Technician I course prior to taking this course.

Course Modules

  • 1. Installing Windows 11
  • 2. Configuring Windows
  • 3. Understanding the Registry
  • 4. Managing Disks
  • 5. Introducing PowerShell
  • 6. Remote Administration
  • 7. System Files and the Boot Process
  • 8. Monitoring Windows Health
  • 9. Managing Common Problems
  • 10. Fundamentals of Security
  • 11. Implementing Security