DCATT308 Desktop Support

Desktop Support Technician I - Hardware and Networking

Name: Desktop Support Technician I - Hardware and Networking
Price: 2995 CAD
Availability: InStock

In this course, desktop support professionals will learn how to install and troubleshoot computer components such as memory, hard drives, BIOS settings, and device drivers. Participants will also learn how to configure and troubleshoot laptop computers and learn the basics of networking hardware, protocols, and troubleshooting.

Prerequisites

Participants should be comfortable using a computer before taking this course.

Course Modules

1. Protecting yourself and your PC
2. Overview of System Components
3. Motherboards
4. Processors
5. Memory
6. BIOS and UEFI
7. Storage
8. Input/Output Devices
9. Ports and Connectors
10. Working with Laptop Computers
11. Maintenance & Troubleshooting Tips
12. Networking Fundamentals
13. Introduction to TCP/IP
14. Wireless Networking
15. Troubleshooting Networking Issues